Free Data Recovery Diagnosis

In order to recover your data, we first have to evaluate your media where the data loss occurred. This diagnosis is free of charge. During the evaluation process, your drive is being analysed by our data recovery technicians in our lab. Upon completion of the evaluation we will provide you with a free quote for the recovery of your data. If you accept our offer, we will immediately commence recovering your data. Should you wish to not accept our quote, we will return your drive or you are welcome to pick it up at our lab in Augsburg. Return shipping costs are to be paid by the customer if the quote is not accepted.

Please note: The free shipping service only applies to customers within Germany. Shipping costs for customers outside of Germany are to be paid by the customer. For any questions please contact us directly.

How to send in your drive for free evaluation:

  • Please enclose the filled-in and signed Evaluation Request Form with your parcel.
  • Send your parcel to the address specified on the Evaluation Request Form.


Opening Hours

  • Monday-Friday: 09:00 - 12:00
  • Monday-Friday: 13:00 - 17:00
  • Saturday: by appointment
  • Sunday: by appointment