As soon as you notice the data loss. In all cases we recommend to stop using your drive or device immediately. This will insure you have the best possible chance of getting all your data back.
Please do not perform any data recovery attempts on your own as this can later lower the chances of getting your data back or make data recovery more difficult.
Contact us as soon as possible, to send in your drive free of charge. After we receive your drive we will conduct a thorough data recovery analysis in our lab.
The evaluation process is free of charge. After the evaluation is complete we will send you a fixed price detailed quote for the recovery of your data.
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